How many rooms does Kibo Palace Hotel Arusha have?+
77 rooms and suites in total, across executive rooms, executive twins, an executive triple, deluxe suites, executive suites, a family suite, a presidential suite and an accessible room. Savannah and Sands currently sells the executive room, the executive twin, the deluxe suite and the executive suite.
When is the hotel open?+
All year. It is a town hotel, so there is no closed season and no migration window to work around. Reception is staffed around the clock.
How do guests reach the hotel?+
Kilimanjaro International Airport is about 45 minutes east by road, roughly 46 to 50 kilometres on a sealed road, and the hotel arranges transfers on request. Arusha Airport, for light aircraft into the Serengeti and the Crater, is about 8 kilometres west, roughly 20 minutes.
What is included in the rate?+
Bed and breakfast. Breakfast in the Kilimanjaro restaurant, wifi throughout, bottled water, coffee and tea in the room, turn down service, and use of the pool, gym, sauna and steam room. The 18 percent VAT and the 5 percent service charge are included in the rate.
What is charged separately?+
The Tanzania Tourism Development Levy of 1 percent of the accommodation rate is charged extra. Lunch is 25 US dollars per person and dinner is 30 US dollars per person. Laundry, telephone and room service are charged to the room and settled at check out.
Are families with children welcome?+
Yes, the hotel takes children and has a family suite. Savannah and Sands is not quoting child rates at this property yet, because the hotel bills children as a cash supplement rather than a percentage and we do not publish a price we cannot itemise. Ask us and we will quote the family rooms directly with the hotel.
What time is check in and check out?+
Check in is 14:00 and check out is 10:00. Arrival before 07:00 means the room has to be held from the previous night. A late departure between 10:00 and 18:00 is charged at half a night, and after 18:00 at a full night.
Is there a pool, a gym and a spa?+
There is an outdoor pool in the courtyard with a terrace beside it, a gym on the second floor with instructors on site, a sauna, a steam room and a massage room. All are included for hotel guests except the treatments.
Is there wifi and reliable power?+
Wifi is complimentary throughout the hotel and the rooms. Arusha loses mains power from time to time and the hotel runs a backup generator, so lights and lifts stay on. Sockets are the British three pin type.
Can the hotel host a meeting or an event?+
Yes. Three conference rooms take up to 150 guests between them, there is a business centre with video conferencing and secretarial services, and the garden holds up to 400 for a reception.
Is it a good first night or last night of a safari?+
That is what most of our guests use it for. It is close enough to Arusha Airport for a morning flight into the parks, large enough that a late arrival is no trouble, and it has a bath and a laundry for the night you come back off the circuit.
How far is the town centre?+
About 1.9 kilometres to the clock tower, which is a ten to twenty minute walk, with banks and a hospital within fifty metres of the gate. The Cultural Heritage Centre is about fifteen minutes by road.
Do I need travel insurance to visit?+
Yes. From 1 October 2026 visitors entering mainland Tanzania must hold the government inbound travel insurance, 44 USD per adult and valid for up to 92 days, covering emergency medical care, evacuation, repatriation and lost luggage. Children aged 3 to 17 pay half and infants under 3 are free. It is bought online before you fly or on arrival, and residents of Tanzania and of East African and SADC countries are exempt. If you land in Zanzibar first, the Zanzibar policy covers you instead. It is paid by you directly and is not part of our quote.